Friday, December 30, 2011

Verizon Decides to Not Apply the $2 Fee

Well after a day or two of outrage, as well as pressure from the FTC, Verizon has decided to not apply their planned for next year convenience fee. This is a relief to consumers, as they now know that they are not going to be nickled and dimed again. But I think this is not over. Verizon will probably get their money one way or the other, but we'll handle that when the time comes, if they decide to do that.

Below is their press release:

Verizon Wireless Will Not Institute Single Payment Fee

Verizon Wireless has decided it will not institute the fee for online or telephone single payments that was announced earlier this week.

The company made the decision in response to customer feedback about the plan, which was designed to improve the efficiency of those transactions. The company continues to encourage customers to take advantage of the numerous simple and convenient payment methods it provides.

"At Verizon, we take great care to listen to our customers. Based on their input, we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time," said Dan Mead, president and chief executive officer of Verizon Wireless.

What are your thoughts? Let us know in the comments.

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